Moffatt Optical Eye care Group scales up the business by migrating to Zoho One
Moffatt Optical Eye care Group scales up the business by migrating to Zoho One
About Company
About Company
Moffatt Optical Eye care Group is a small chain of eye care practices in South Africa with 15 branches across the country in the three largest provinces in Southern Africa, namely Gauteng, KwaZulu-Natal, and the Western Cape.
The Problem
Since the establishment in 1980, the company has encountered a variety of technologies, including the legacy system.
Unfortunately, the firm was dissatisfied with the implementation, and the preceding software did not meet the company's expectations.
As their business expanded, Moffatt Optical Eye Care Group realized they needed an cloud based enterprise resource planning (ERP) system to help them keep track of all of their orders, ensure that their invoices were accurate across all of their locations, schedule appointments for their customers, and provide them with a more streamlined and pleasant experience.
In addition, the business hopes to improve communication across its various branches and to implement effective support software in order to address client concerns.
The Requirement
The Requirement
Organizational Reporting and Ordering controls
Performance Tracking
High Scalability
Appointment Scheduling Management
Data Analytics & Financial Report
Online Marketing
The Solution
The Solution
Senthuraa Technologies was introduced to the Moffatt Group for a small custom development in Zoho Creator. We understood the firm's requirements and difficulties and suggested and described the capabilities of the cloud-based solution, Zoho One.
Then the firm understood the capabilities like tight integration, UI, flexibility and signed up with the Zoho One. Then the company migrated completely from the preceding software to Zoho One. we suggested having a various custom application for the entire business operations. As a beginning, the Order Management System was built in the Zoho Creator and published.
Apart from the Custom Application, Mail, Cliq, Inventory, Book and analytics are majorly used for the Business Management, streamline the communication across the branches, the marketing, customer management, financial management mainly tracking invoice and real time reports.To facilitate process management, all applications have been closely integrated.
Benefits
Benefits
Instant Communication across the branches
Increased Efficiency
Minimized Errors
Open-ended Scalability at low cost
Real Time Analytics
Financial Tracking
Order management
Customer Review in our Zoho Partner Page
Customer Review in our Zoho Partner Page
"Over the last couple years Ive worked close with Veera and his wonderful Senthuraa Team.
They are quick, efficient and always willing to solve issues. I find the team very friendly and extremely polite at all times.Senthuraa understands my business needs and vision, and when things arent clear they communicate to gain insight.Im so grateful we have partnered with Senthuraa and Veera." - Karl Danneberg,